Order Processing
All orders will be processed within 1-3 business day after full payment is received.
The tracking number will be updated as soon as it's available. If the item you ordered is temporarily out-of-stock,
you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.
Flat Shipping Rates
Due to the holiday, our warehouse in China will suspend shipments and will resume on February 5th.
| Economy Shipping
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Standard Shipping[Optional] | DHL Shipping[Optional]
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| Flat fee | Order amount < $50: $9.99 Order amount ≥ $50: Free |
Order amount ≥ $99.99: Free | Order amount ≥ $120 Fee: Based on the address |
| Ship from | China warehouse | United States warehouse German warehouse Amazon warehouse |
China warehouse |
| Ship to | US, EU, UK, CA, AU, NZ, SG and JP | US & EU | US, CA, AU, NZ, SG, and JP |
| Delivery time | 7-10 Business Days AFTER the handling time |
5-7 Business Days AFTER the handling time |
4-6 Business Days AFTER the handling time |
Note:
1. Customs fee included for US & EU countries.
2. US Shipping does not include Alaska, Hawaii and Puerto Rico area. Please contact us for detailed shipping fee.
3. For Canada, items will be shipped from the US warehouse, thus customs fee may occur, which won't be covered. Shipping fee would be higher.
4. Shipping costs can vary by country based on the chosen carrier.
How Do I Change The Shipping Address Or Cancel My Order
Contact us via support@iraddy.com or click Contact Us immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.